Please note all calls will be recorded or monitored for quality and training purposes.
'CB Auto Service' is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
'CB Auto Service' may change this policy from time to time by updating this page in order to make sure it stays up to date with the latest legal requirements, and make changes to our privacy management practices. You should check this page from time to time to ensure that you are happy with any changes to this policy. This policy is effective from 23/05/2018.
By using this Website you consent to this policy.
What we collect
We may collect collect personal data on this website only if it is directly provided to us by you the user:
contact information including phone numbers, addresses and email address
demographic information such as postcode, preferences and interests
other information relevant to customer enquiries, surveys, newsletters and/or offers
What we do with the information we gather
We require this information to understand your needs and provide our services, and for the following reasons:
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
We may use the information to customise the website according to your interests
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Your personal information will only be kept for as long as we have reasonable business needs i.e. to provide products or services to you and to carry out our contractual obligations, and in line with legal and regulatory requirements such as accounting records for HMRC. Your information will be disposed of in a secure manner when it is no longer needed.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Unfortunately, the transmission of information via the internet or email is not completely secure. We cannot ensure the security of data transmitted by you to this site and our email provider. Any transmission is at your own risk.
We only use Google Analytics traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our websites in order to tailor them to customer needs. We only use this information for statistical analysis.
Other cookies may be set by third parties in order to provide our services such as You Tube and Vimeo.
Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
For the purpose of the DPA and GDPR we are the data controller and you may request details of personal information which we hold about you under the Data Protection Act 1998 and General Data Protection Regulations. If you would like a copy of the information held on you please email us at firstname.lastname@example.org or write to us at CB Auto Service (Fife) Ltd., Forth Avenue Industrial Estate, Kirkcaldy, Fife. KY2 5QW
You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.